JOB POSTING - Sales Representative
Sales Representative – Inside Sales and Ammunition Sales
Position Overview:
Take orders on phone for customers, assisting them with technical information and/or in the specification of equipment for special needs.
Position Reports To:
Inside Sales Manager or Project Manager

Duties and Requirements

Specific Duties
- Take orders for parts and assist in responding to customer inquiries and complaints.
- Consults with sales, technical, shipping, or administrative staff to answer or advise customers.
- Reviews completed quotes and orders for errors or omissions.
- Advise customers of new or revised information on products or parts such as product capability, pricing, credit, warranties, and shipping.
- Issues
written and oral communications to customers and other areas within the organization. - Assists Field Sales Associates through the provision of technical sales information,
delivery and availability dates, and other information pertinent to the completion of a sale. - Expedites and assists in the expedition of orders through the manufacturing or procurement process.
- Adjusts errors and complaints.
- Retrieves from files and refiles record sets, order copies, shipping documents and serial card records.
- Other duties as assigned.
Critical Job Skills/Competency Expectations:
- Associate’s degree or equivalent experience preferred.
- One year experience in a manufacturing environment in a sales capacity.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
- Ability to handle multiple projects in a fast-paced environment.
- Excellent communication, interpersonal and customer service skills.
- Able to read, write, and speak English.
- This position may require 5% travel to potential and existing customers as well as representing the company at trade shows.
Position(s) Reporting Directly to this Role:
None
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Hours of Operation
Monday–Friday:
8 a.m.–5 p.m.
Saturday–Sunday:
Closed
BCN Technical Services, Inc.
1004 E State St Hastings, MI 49058
269-948-3300
info@bcntechserv.com