JOB POSTING - Sales Representative

Duties and Requirements

Specific Duties

• Take orders for parts and assist in responding to customer inquiries and complaints.
• Consults with sales, technical, shipping, or administrative staff to answer or advise customers.
• Reviews completed quotes and orders for errors or omissions.
• Advise customers of new or revised information on products or parts such as product capability, pricing, credit, warranties, and shipping.
• Issues written and oral communications to customers and other areas within the organization.
• Assists Field Sales Associates through the provision of technical sales information, delivery and availability dates, and other information pertinent to the completion of a sale.
• Expedites and assists in the expedition of orders through the manufacturing or procurement process.
• Adjusts errors and complaints.
• Retrieves from files and refiles record sets, order copies, shipping documents and serial card records.
• Other duties as assigned.

Critical Job Skills/Competency Expectations:

1. Associate’s degree or equivalent experience preferred.
2. One year experience in a manufacturing environment in a sales capacity.
3. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
4. Ability to handle multiple projects in a fast-paced environment.
5. Excellent communication, interpersonal and customer service skills.
6. Able to read, write, and speak English.
7. This position may require 5% travel to potential and existing customers as well as representing the company at trade shows.

Position(s) Reporting Directly to this Role:
None

Job Posting Inquiry Form