Goods & Services Warranty

ANDRITZ BCN, Inc. guarantees at the time of delivery, the goods will be free from defects in materials and workmanship under its Goods Warranty. This limited warranty is nontransferable and effective for a period of one year from the delivery date of the goods to the purchaser unless another time period is expressly stated in the seller’s quotation.

ANDRITZ BCN, Inc. will perform services in a prompt, professional and workmanlike manner as guaranteed through its Services Warranty. This warranty will be effective for the time period expressly stated in the seller’s quotation.

• One-year mechanical, electrical, pneumatic and hydraulic parts warranty will cover defects in material or workmanship under normal use of these parts.
• Ninety-day electrical parts warranty will cover defects in material or workmanship under normal use, excluding electrical equipment purchased from a third party.
• The warranty applies to only those items ANDRITZ BCN, Inc. has replaced or repaired.
• ANDRITZ BCN, Inc. will provide all parts necessary to correct defects and furnish labor and travel costs and expenses to continental U.S. destinations.
• The purchaser will be responsible for the cost of rigging, freight, handling, removal, dismantling and reassembling the warranted equipment as necessary for the repair or replacement.
• The warranty applies only to new parts and equipment or those repaired to at least a factory-reconditioned standard set forth by ANDRITZ BCN, Inc..
• The warranty does not apply to equipment altered by anyone other than an authorized service employee of ANDRITZ BCN, Inc. or to parts of components not manufactured or designed by ANDRITZ BCN, Inc..
• The warranty does not apply to parts subject to wear or consumption, such as filters, clutch and brake linings, wear surfaces, lubricants and relays.
• Normal use shall mean use within rated capacities, at the correct regulated noise-free voltage with normal maintenance and operation in accordance with the applicable ANDRITZ BCN, Inc. service and operation manuals.
• Rated capacities shall mean operation within tonnage and reverse load ratings of the press and proper centering and distribution of the load within the die space area.